SPC’s Veterans Services received a nearly perfect review in their annual federal audit of GI Bill Processing and Certification records. In fact, Florida’s Department of Veterans Affairs was so impressed with the school, they would like SPC’s Veterans Services staff to assist other colleges around the state in preparing for future audits. SPC will share their processes, organization, record keeping and layout of SPC’s Veterans Student Centers with other schools.
“The bottom line: Our Centralized Certification and Processing is working as we hoped it would, again keeping the number of discrepancies or errors to a bare minimum while ensuring a 99.4% error-free certification rate,” said Veterans Services Director Jeff Cavanagh.
Audit results indicate that all areas of Post 911 GI Bill certification and compliance were covered with three minor area discrepancies being noted. Among other results, auditors found:
- SPC’s record keeping was among the best in the state
- VA officials wished that all compliance audits could go as smoothly as SPC’s
- All “discrepancies” were minor and corrected on the spot
- SPC’s Veterans Services staff was noted as being exceptionally knowledgeable as were their work-study students
During the 2014-15 academic year, SPC served a total of 1,966 Veteran students.